Services
From the help desk to the firewall, our IT services for small business cover every layer so you don't have to think about it. Not sure where to start? Get a free audit and we'll tell you.
You get one call that fixes it, not a ticket that sits in a queue. We watch every device before it becomes a problem, staff every request with someone who already knows your setup, and handle the paperwork-heavy moments, like a new hire's first day, so nothing falls through the cracks.
Bad Wi-Fi and dropped calls cost you time every single day, and most businesses just live with it. We build the network so it's fast, segmented, and secure, and we deal directly with your ISP so you never have to.
You don't need to know how ransomware works. You need to know it can't take your business down, and that if something does slip through, someone already caught it before it cost you a day.
Anti ransomware software that catches an attack with continuous snapshots and rolls your system back to the moment before it hit.
If a laptop gets stolen or a server room floods, you should lose an afternoon, not your business. Everything here exists so a bad day stays a bad day.
Shared passwords in a spreadsheet are how breaches happen. We keep credentials locked down and visible only to who actually needs them, and flag suspicious sign-ins before they turn into a real incident.
Your website and domain are business infrastructure, not a side project. We build one that brings in business and manage the domain so it never becomes a fire drill.
FAQ
It depends on how many computers and servers you have and what's included, but most clients pay a predictable flat monthly rate per device rather than a surprise bill when something breaks. We'll give you real numbers after a free assessment, not a generic quote.
We'll walk you through the agreement terms during your free assessment so there are no surprises. We compete on the relationship and the results, not on locking you in.
Our sweet spot is 20 to 75 computers: built-environment and professional advisory businesses in the Spokane and Coeur d'Alene region, plus churches and nonprofits. If you're outside that range, reach out anyway and we'll tell you honestly if we're a fit.
In short, a business that takes on responsibility for another company's technology, so the owner and staff aren't the ones diagnosing it. What that includes varies a lot by provider, from reactive break-fix to a full embedded technology partner.
Read the full answer →Let's talk. No pressure, no jargon. Just a clear picture of where you stand.
