Service
Data backup and recovery for your servers, workstations, and cloud accounts, plus an IT disaster recovery plan to get you running again fast if disaster hits.

Part of the APEX Protocol™
Infrastructure
Security
Support
Continuity
Part of how a bad day never becomes the end of the story.
Common frustrations
Have you lost a file before, or watched someone else lose one, with no way to get it back?
Is your Google Workspace or Microsoft 365 data actually backed up, or just assumed to be safe in the cloud?
If a fire, flood, or hardware failure took out your server tomorrow, how many hours or days would you be down?
What's included
Best fit
Especially critical if you're in Architecture Firms / Civil & Environmental Engineering Firms / Commercial Real Estate / Manufacturing / Executive Recruiting & Staffing / Coaches, Consultants & Advisors / Nonprofits & Churches.
Wherever you're based, we serve businesses across Spokane and Coeur d'Alene.
Our process
Applied specifically to backup & disaster recovery, here's what happens at each stage.
01
Evaluate
You find out what's actually being backed up today versus what you've just been assuming.
02
Implement
Backup coverage goes in place across your servers, workstations, and cloud platforms.
03
Maintain
Your backups stay verified, so a failure gets caught before you need the backup, not after.
04
Optimize
Your recovery time gets optimized for what actually matters: getting you running again fast.
FAQ
Most issues are caught before you even notice them, through proactive monitoring. When something does need a person, you're not stuck in a ticket queue. You get a technology advisor who already knows your environment.
Compliance-heavy environments aren't our core niche, though we can handle some compliance-adjacent work. If HIPAA or SOC 2 is your primary need, we'll tell you upfront whether we're the right fit.
We'll walk you through the agreement terms during your free assessment so there are no surprises. We compete on the relationship and the results, not on locking you in.
It depends on how many computers and servers you have and what's included, but most clients pay a predictable flat monthly rate per device rather than a surprise bill when something breaks. We'll give you real numbers after a free assessment, not a generic quote.
Explore more
Related reading
What Is an IT Support Company, Really? →
"IT support" covers everything from a single freelancer to a national call center. Here's what the term actually means and what a real one does day to day.
Tech Support vs. IT Support: What's the Real Difference? →
The terms get used interchangeably, but they describe different scopes of work. Here's the actual distinction, and why it matters when you're choosing a provider.
Let's talk. No pressure, no jargon. Just a clear picture of where you stand.