Team
No call center, no rotating cast. Here's who actually answers when you reach out.
Kenton Batson
Founder & Lead Technology Advisor
A kid who took apart electronics in the basement just to see how they worked, Kenton went on to wire and troubleshoot for school districts across the region and run IT for a megachurch with thousands of moving parts, before founding FinWell to do it his way: plain English, no ticket queue, and a phone he still answers himself.
Jonica Champatiray
Chief Accountability Officer
Her job is holding Kenton accountable, to every commitment he makes to every client, every time. It sounds like a small thing until you realize it's the reason FinWell's word is worth trusting. That's a real job, and it's hers.
Marvin R.
Engineer, CCNP
Cisco-certified network engineer handling the infrastructure work behind the scenes.
Seiche S.
Content Writer
Writes the plain-English content across FinWell, blog guides, service pages, and everything in between, so it always sounds like a person wrote it, not a brochure.
FinWell delivers real, hands-on cable installation and termination on-site, not just remote monitoring from a screen. This kind of hands-on infrastructure work is common enough that it's now its own dedicated service.
Structured Cabling & Cable Installation →We've spent years building real relationships with trusted local and national partners, for AV and conferencing systems, physical security, and anything else outside our core focus. That means when a job calls for a specialist, we already know exactly who to bring in, not whoever turns up first in a search. Either way, you still only have one number to call, and it gets you the right expert every time.
FAQ
That's exactly who we're built for. Most of our clients don't have an internal IT department. FinWell is the IT department, not a supplement to one.
There's no honest, objective ranking of "the best," and we won't fabricate one. There are real, checkable signs of good support though: proactive monitoring, a consistent point of contact, plain-English communication, and a track record of owning problems through to resolution.
Read the full answer →Most issues are caught before you even notice them, through proactive monitoring. When something does need a person, you're not stuck in a ticket queue. You get a technology advisor who already knows your environment.
Our sweet spot is 20 to 75 computers: built-environment and professional advisory businesses in the Spokane and Coeur d'Alene region, plus churches and nonprofits. If you're outside that range, reach out anyway and we'll tell you honestly if we're a fit.
Let's talk. No pressure, no jargon. Just a clear picture of where you stand.
